Pull-Up/Roller Banners - Classic

What artwork files do you accept?
PDF files only are accepted for pull-up banners. All other file formats will not be accepted.

What are the print-ready file requirements?
Please follow these requirements when setting up your artwork:
• PDF format only — no other file types accepted
• Correctly sized to the finished dimensions — 850 x 2000mm
• Bleed: 0mm to sides, 10mm to top, 50mm to bottom
• No printer trim or crop marks — supply the PDF without trim marks
• All fonts must be converted to outlines
• All transparency effects flattened and all images embedded
• Files are printed in CMYK only — as per industry standard, colours may vary up to 5%
• Minimum recommended image resolution is 300 DPI

Why is there a 50mm bleed at the bottom?
The bottom of the banner is concealed inside the roller base unit when displayed. The 50mm bleed allowance ensures there is sufficient material for the banner to sit correctly in the base without any of your printed design being obscured or lost at the bottom edge.

Can you fix or set up my artwork?
We offer a "Make My File Print Ready" service that includes resizing, adding bleed, and preparing your file for production — with no changes to your actual artwork. If your design needs modifications or corrections, please contact us for a custom quote.

Will I see a proof before printing?
When placing your order, you'll select whether you have print-ready files, need file setup assistance, or need a new file created. Based on your selection, you'll see how many design proofs are included. If you have print-ready artwork and request a proof, we'll send you a digital proof for approval. We won't make adjustments to your artwork unless you've selected one of our file setup options. If your file isn't set up correctly, we'll notify you before proceeding.

What is a proof?
A proof is a digital preview of exactly how your banner will look when printed. It shows the final design, colours, and sizing, allowing you to review and approve everything before production begins.

When will I receive my proof?
Your proof will be emailed within 24–48 hours of placing your order. Please check your junk mail folder in case it's filtered there. If you haven't received it within this timeframe, contact us directly. No work will move into production until the proof is approved via return email.

What if my logo or image isn't high enough quality?
We'll assess your file and let you know if the quality is suitable for printing. If your artwork is too low resolution, we'll advise you and may be able to help recreate or source a better quality version for a small fee.

What size is the Classic Pull-Up Banner?
The Classic Pull-Up Banner has a finished print size of 850 x 2000mm.

What makes the Classic different from the Economy banner?
The Classic Pull-Up Banner features a premium heavy-duty aluminium base with polished end caps and an 18mm thick vertical pole, giving it a significantly more substantial and sophisticated look and feel compared to the economy model. At 4.6kg, the base has a solid, reassuring weight that keeps the banner stable and upright. The dynamic retraction and extension mechanism is built for frequent, long-term use — making it the right choice for businesses that display regularly at events, trade shows, or in-store.

What material is the banner printed on?
Banners are printed on 340gsm plasticised paper with a satin finish. This material is waterproof and tear-resistant, ensuring your banner holds up to regular use, transport, and display in a variety of environments.

What printing method is used?
Banners are printed in full colour CMYK using genuine Roland eco-sol inks, which are UV stable and fade-resistant for long-lasting colour vibrancy.

How does the banner assemble?
The Classic pull-up banner features dynamic retraction and extension — simply pull the banner upward from the premium aluminium base and secure the 18mm vertical pole in position. To pack down, remove the pole and allow the banner to retract smoothly back into the base.

Does it come with a carry bag?
Yes — the Classic pull-up banner is supplied with a padded carry bag for safe and easy transportation between locations.

Is this banner suitable for outdoor use?
Classic pull-up banners are designed for indoor use. They are not recommended for outdoor applications where wind or weather may be a factor.

How long does it take to produce the Classic Pull-Up Banner?
Classic pull-up banners are produced within 2–3 business days from artwork upload or approval.

Can you rush my order if it's urgent?
Yes! Please contact us directly to discuss your timeline and we'll do our best to accommodate your needs.

Who do you use for shipping?
We use Australia Post for all pull-up banner deliveries, ensuring reliable and trackable shipping across Australia.

How long will delivery take once my order ships?
Delivery times depend on your location and the Australia Post service used. Standard delivery typically takes 2–6 business days for metro areas and 3–10 business days for regional areas. You'll receive tracking information once your order is dispatched.

Do you offer express shipping?
Yes, express shipping options are available through Australia Post. If you need your banner urgently, contact us directly and we can arrange both expedited production and express shipping to meet your deadline.

If I order multiple different products will my entire order arrive together?
If you order multiple different products, they may be dispatched separately as each item is completed. This means you might receive your order in multiple packages at different times. Each dispatch will be sent with tracking information so you can monitor all your deliveries.