Q: Production Times & Shipping

How long does it take to produce my circle stickers? Our general turnaround time is 2-4 days from order confirmation. The 2-year vinyl circle stickers are typically ready within 3 days, while laminated stickers take 3-5 days due to the additional lamination process. When will my order be shipped? We ship every Tuesday and Thursday when our local postie collects from us. Your order will be dispatched on the next available collection day after production is complete. Can you rush my order if it's urgent? Yes! We can produce stickers faster than our standard turnaround time if you have urgent requirements. Please contact us directly to discuss your timeline and we'll do our best to accommodate your needs. Who do you use for shipping? We use Australia Post for all our circle sticker deliveries, ensuring reliable and trackable shipping across Australia. How long will delivery take once my order ships? Delivery times depend on your location and the Australia Post service used. Standard Australia Post delivery typically takes 2-6 business days for metro areas and 3-10 business days for regional areas. You'll receive tracking information once your order is dispatched. Do you offer express shipping? Yes, express shipping options are available through Australia Post. If you need your stickers urgently, contact us directly and we can arrange both expedited production and express shipping to meet your deadline. Will I be notified when my order ships? Yes, you'll receive shipping confirmation with tracking details once your order is collected by Australia Post on our scheduled Tuesday or Thursday pickup.

Question 1

Design & Artwork

Accepted Answer

What artwork files do you accept?

Vector files (AI, EPS, PDF) are best for the sharpest results. High-resolution PNG or JPG files also work well, provided they're clear and at least 300 DPI at the final print size.

What is vector artwork?

Vector files are created using paths rather than pixels, which means they can be scaled to any size without losing quality. This gives you sharper prints and cleaner cut lines compared to raster images like JPG or PNG.

Can you fix or set up my artwork?

Yes — we can resize, tidy files, add bleed, or create cut lines. For simple adjustments, there's no charge. We'll let you know upfront if more extensive artwork preparation requires a fee.

Do I need to supply cut lines?

A: No. If needed, we'll create cut lines for you at no charge.

Will I see a proof before printing?

You can choose whether you'd like to receive a proof when placing your order. If you select this option and artwork changes or adjustments are required, you'll receive a digital proof for approval before we proceed to printing.

What is a proof?

A proof is a digital preview of exactly how your sticker will look when printed. It shows the final design, colors, sizing, and cut lines, allowing you to review and approve everything before production begins. This ensures the finished product matches your expectations.

When will I receive my proof?

Your proof will be emailed to you within 24-48 hours of placing your order. Please keep an eye on your inbox and check your junk mail folder in case it's filtered there. If you haven't received your proof within this timeframe, please contact us directly. No work will move into production until the proof is approved via return email.

What if my logo or image isn't high enough quality?

We'll assess your file and let you know if the quality is suitable for printing. If your artwork is too low resolution, we'll advise you and may be able to help recreate or source a better quality version for a small fee.

Question 2

Materials & Finishing

Accepted Answer

What surfaces can these stickers adhere to?

Our circle stickers adhere well to most smooth, clean surfaces including glass, metal, plastic, wood, and painted surfaces. For best results, ensure the surface is clean, dry, and free from dust or oils before application.

Are these stickers removable?

While our stickers feature strong permanent adhesive designed for long-lasting application, they can be removed. However, depending on the surface and how long they've been applied, some adhesive residue may remain. They're not designed for repositioning once applied.

Will the colors fade over time?

All stickers will fade over time depending on UV exposure. Our stickers are printed with genuine Roland eco-sol inks that are UV stable and fade-resistant. The 2-year vinyl has a life expectancy of approximately 2 years and will fade faster as the ink is not protected by lamination. The laminated 5-year vinyl offers significantly greater color protection due to its UV-overlaminate layer, making it the best choice if long-term color vibrancy is essential for your application.

Can these stickers withstand exposure to oils and chemicals?

Yes, our stickers are oil-resistant, and the laminated 5-year vinyl provides enhanced protection against cleaning chemicals and essential oils. If your stickers will be regularly exposed to harsh chemicals, we strongly recommend choosing the laminated option.

What's the minimum or maximum size I can order?

The minimum order size for circle stickers is 60x60mm. If you need stickers smaller than this, please use our 'Sheet Stickers' product or if you need them to be smaller and cut as singles contact us for a custom quote.

How do I care for items with these stickers on them?

Our stickers are dishwasher safe and can handle regular cleaning. For hand-washing, simply clean as you normally would. Avoid using abrasive scrubbers directly on the sticker surface to maintain the best appearance over time.

Question 3

Production Times & Shipping

Accepted Answer

How long does it take to produce my circle stickers?

Our general turnaround time is 2-4 days from order confirmation. The 2-year vinyl circle stickers are typically ready within 3 days, while laminated stickers take 3-5 days due to the additional lamination process.

When will my order be shipped?

We ship every Tuesday and Thursday when our local postie collects from us. Your order will be dispatched on the next available collection day after production is complete.

Can you rush my order if it's urgent?

Yes! We can produce stickers faster than our standard turnaround time if you have urgent requirements. Please contact us directly to discuss your timeline and we'll do our best to accommodate your needs.

Who do you use for shipping?

We use Australia Post for all our circle sticker deliveries, ensuring reliable and trackable shipping across Australia.

How long will delivery take once my order ships?

Delivery times depend on your location and the Australia Post service used. Standard Australia Post delivery typically takes 2-6 business days for metro areas and 3-10 business days for regional areas. You'll receive tracking information once your order is dispatched.

Do you offer express shipping?

Yes, express shipping options are available through Australia Post. If you need your stickers urgently, contact us directly and we can arrange both expedited production and express shipping to meet your deadline.

Will I be notified when my order ships?

Yes, you'll receive shipping confirmation with tracking details once your order is collected by Australia Post on our scheduled Tuesday or Thursday pickup.

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